FAQs

FAQs

Frequently asked questions

Product & Ingredients

What is TribeX?

A clean, efficient daily supplement built like "powdered technology"—grass-fed beef protein plus smart support ingredients for performance, recovery, and focus.

What's in one scoop?

24 g grass-fed beef protein + organ micronutrients + type II collagen + lion's mane + cordyceps + beet root + blueberry + sea salt + cacao + monk fruit. No artificial flavors, colors, or sweeteners.

Is it dairy-free / gluten-free / non-GMO?

Formulated without dairy, gluten, and GMOs. See the label for the most current allergen and facility statements.

What does it taste like?

Naturally chocolatey from cacao with light sweetness from monk fruit—no sugar alcohols and no artificial aftertaste.

How is TribeX sweetened?

Monk fruit (zero-calorie). No artificial sweeteners, no sugar alcohols.

Where is it made?

USA, in FDA-registered, cGMP-compliant facilities.

Do you third-party test?

Yes. Every batch is independently tested for identity, potency, heavy metals, microbes, and banned-substance screening before release.

Is it vegan?

No—our protein is grass-fed beef and we include bovine organ complex and type II collagen.

Is it safe for athletes?

We screen against broad anti-doping panels. Always check your organization's rules and consult your coach or physician.

How to Use

How do I take it?

Add 1 scoop to 8–12 oz of your preferred liquid. Shake or blend. Use post-training or as a daily protein top-up.

Founder recipe?

8 oz milk + 1 scoop TribeX + 1 tbsp plain peanut butter + raw honey to taste + 1 ice cube. Blend 20–30s.

When should I take it?

Most customers use it after training, between meals, or in the evening to hit daily protein goals.

Can I use water instead of milk?

Yes—milk is creamier, water is lighter. Oat/almond also work well.

How many servings per bag?

30 servings (one scoop = one serving).

Results & Expectations

How long until I feel a difference?

Most people notice mixability/taste and easier protein targets immediately; recovery benefits show with consistent daily use alongside training and sleep.

Will TribeX replace my other supplements?

It can reduce your stack (protein, basic hydration support, nitrates from beet). Keep any doctor-directed supplements.

Safety & Medical

Any side effects?

Generally well-tolerated. If you have a medical condition, are pregnant/nursing, or take meds, consult a qualified healthcare professional before use.

Allergen information?

Formulated without soy, dairy, peanuts, or tree nuts added. Manufactured in a facility that may process milk, soy, tree nuts, and peanuts. Check your label for the most current statement.

Disclaimers

Dietary supplement; not medical advice. Statements have not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent disease. Results vary.

Shipping, Returns & Orders

Where do you ship?

U.S. only (for now). International coming later.

How long does shipping take?

Processing 1–2 business days, transit 2–5 business days depending on destination. You'll receive tracking via email/SMS.

What is your return policy?

Unopened bags within 30 days of delivery for a refund (minus shipping). If your order arrives damaged or incorrect, contact amin@tribex.shop within 7 days and we'll make it right.

Can I change or cancel an order?

Email amin@tribex.shop as soon as possible. We can help if it hasn't shipped yet.

My package says delivered but I don't have it.

Check with household members/neighbors; look for a carrier note. If not found after 2 business days, contact us.

Subscriptions

Do you offer subscriptions?

Yes—save 15% with delivery every 30/60/90 days.

How do I manage or cancel?

Use your account portal link (in your subscription emails) or email amin@tribex.shop. Cancel at least 48 hours before renewal to avoid the next charge.

Can I skip a month or change frequency?

Yes—manage in your portal or ask support to adjust.

Payments & Accounts

What payment methods do you accept?

Shopify Payments (cards), Shop Pay, Apple Pay, Google Pay, and PayPal. Payments are processed by third parties; we do not store full card numbers.

Do I need an account to order?

No, but creating one makes tracking and subscription management easier.

Affiliates, Wholesale & Community

Do you have an affiliate program?

Yes—creators and coaches can earn up to 30%. Email amin@tribex.shop with links and audience details.

Do you offer wholesale?

Select partners only. Contact amin@tribex.shop (subject: WHOLESALE).

How do I join the Tribe community?

Follow @tribex.shop

Still need help?

Still need help?

Email amin@tribex.shop. We aim to reply within 1 business day.

Empowering health and performance through technology

Empowering health and performance through technology

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